Frequently Asked Questions
Answers on orders, sizing, custom tailoring, dispatch, exchanges, and styling appointments — written the way our atelier actually works.
Orders
Placing, changing, or cancelling an order after checkout.
Sizing
Size guides, in-between sizes, and custom measurements.
Shipping
Dispatch windows, pan-India delivery, and international quotes.
Returns
Exchange windows for Ready to Ship and made-to-order pieces.
Orders
Browse any collection, select your size and colour, then add the piece to your bag. You can review everything in your cart before proceeding to checkout.
Orders can be modified or cancelled within 24 hours of purchase, provided production has not begun. Contact our styling desk as soon as possible.
Sizing
Every product page includes a detailed Size Guide with body measurements for each size. When in doubt, we recommend booking a virtual or in-store fitting.
We recommend selecting Custom Size at checkout. Our tailoring team will reach out to confirm precise measurements before cutting begins.
Customisation
Select pieces support customisation. Look for the Custom Tailoring Available badge, or reach out to our styling team to discuss bespoke changes.
Shipping
Yes, we offer complimentary shipping across India on all orders. Ready to Ship pieces dispatch within 2–4 business days; made-to-order pieces vary by craftsmanship involved.
International shipping is available on request for select destinations. Please contact our support team with your delivery address for a shipping quote.
Returns
Ready to Ship pieces are eligible for exchange within 7 days of delivery in original, unworn condition. Made-to-order and customised pieces are final sale.
Appointments
Visit the Book Appointment page, choose your preferred store and time, and our styling team will confirm your slot within 24 hours.
Product Care
Dry clean only, stored flat or on a padded hanger away from direct sunlight. Detailed care instructions are listed on every product page.
Still looking for an answer?
Write to the styling desk or chat on WhatsApp and we will help you through the next step.
